Saturday, October 9, 2010

It's The Little Things That Really Matter

OK, The Royal Nail isn't the biggest salon in Christchurch and we're not in all the biggest malls, but I think being small has its advantages. It's helped us see how much little things like being friendly really matter to our customers. Sure, they come to us for their manicure or full set or whatever, but it seems like there's more to it than just getting the job done. Life's stressful! I hope The Royal Nail is a place where customers are losing some of that stress and getting to relax.

The silence was deafening
Some of our customers aren't interested in chatting, they want a quality nail treatment, pure and simple. But we've found most people like a bit of conversation. Either way, if you're reading this, I promise we'll do our best to work carefully on your nails and produce some awesome results! (plug plug) :)

If you're in the mood for some great music, check out  Little Things (the video) by New Zealand band, Trinity Roots.

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